SHIPPING AND RETURNS
- Free Shipping (India): Free shipping is available for all orders within India.
- Made-to-Order Policy: All garments are made to order. Once an order is placed, no exchanges or returns are allowed.
- Cash on Delivery (COD) Orders:
- For domestic COD orders of INR 10,000 or above, a 30% advance payment is required.
- Domestic Delivery Timeline: Orders are delivered within 10-12 days.
- International Delivery Timeline: Orders are shipped within 10-12 days.
- International Order Policy:
- All international orders are prepaid.
- Shipping charges are excluded.
- No returns or exchanges are allowed for international orders.
- Customization/Alteration Policy: Orders with any kind of customization or alteration cannot be returned or exchanged.
- Defective Products: If an outfit has a defect, customers must send a video within 24 hours of receiving the product. Email complaints to kalakaaribysagarika@gmail.com.
- Color Exchange: Returns are not possible for color exchanges. Please confirm the color before placing an order.